At SocialWave, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information to enhance your experience and provide the services you request:
Personal Information
When you create an account, purchase a product, or sign up for our newsletter, we collect personal details such as:
- Name
- Email address
- Billing information (for payment processing)
- Phone number (if provided)
Usage Data
We collect information about how you interact with our website and courses, including:
- IP Address
- Browser type and version
- Pages visited and links clicked
- Time spent on our site
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These technologies allow us to:
- Personalize content and ads
- Analyze site traffic and usage patterns
- Remember your preferences for future visits
You can adjust your browser settings to block cookies, but this may affect the functionality of certain parts of our website.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize your experience on our website, including:
- Providing products and services: To process orders, provide access to courses, and offer customer support.
- Communicating with you: To send order confirmations, course updates, newsletters, and other information related to your account or services.
- Marketing: To send promotional emails and offers about our products. You can opt-out of these communications at any time.
- Improving our website: To analyze usage patterns, enhance functionality, and ensure the content on our website is relevant to you.
3. How We Share Your Information
We value your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- Service Providers: We may share your data with third-party companies that help us operate our website, process payments, and provide other services (e.g., email marketing, hosting). These providers are obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your personal information if required by law or in response to a legal request (e.g., court order or subpoena).
- Business Transfers: If SocialWave is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if your personal information is transferred.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: If any information we hold is inaccurate or incomplete, you can request that we update it.
- Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., for legal or operational reasons).
- Opt-Out: You can opt out of receiving marketing emails or newsletters at any time by following the “unsubscribe” link in the email or contacting us directly.
- Cookies: You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
If you wish to exercise any of these rights or have questions about your data, please contact us at [support@socialwave.com].
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information as quickly as possible.
7. Third-Party Links
Our website may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.